Fierce Conversations
Achieving Success at Work & in Life,
One Conversation at a Time
Susan Scott's national bestseller, Fierce Conversations, which introduced the insight that
"Our careers, companies and relationships succeed or fail, gradually then suddenly—one conversation at a time."
A Fierce Conversation is one in which we come out from behind
ourselves, into the conversation, and make it real.
A couple of reviews:
The success of the book since its first publication underscored a genuine hunger for conversations which build our world of meaning. Conversations during which we connect on a human level. Speak in a human voice. Our own voice. Conversations during which we touch one another in some way.
Success increasingly hinges on engaging colleagues, customers, friends, and family in conversations that interrogate reality, provoke learning, tackle tough challenges, tap our deepest aspirations, and enrich relationships.
Fierce Conversations shows you how with principles, examples, tools, stories, and exercises to take you step-by-step through your first fierce conversation-with yourself-on to the most challenging and important conversations facing you.
Fierce Conversations is the master guidebook to transforming the conversations central to your success. The result? You'll experience positive organizational change, greater effectiveness in everyday interactions, a renewed sense of purpose, and a new way of relating to people at work, at home and in every area of your life.
"When the authentic conversations so clearly described in this book catch on everywhere, it will be the end of gossip, corporate politics, bad marriages and 360° feedback. Fierce Conversations is today’s primer for success as well as for survival in our ever-changing world."
— STEPHEN C. LUNDIN, Ph.D., HARRY PAUL AND JOHN CHRISTENSEN, CO-AUTHORS OF FISH! AND FISH! TALES
Go well
Book Review: Crucial Conversations
Author: Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler
Crucial Conversations are those conversations with touchy subjects, high impact on one’s relationships and life and any conversation that is generally risky or uncomfortable to have. Most people are truly afraid of these conversations and don’t handle them well. This book examines a method of approaching and having these conversations that the authors have learned through years of experience and coaching to work reliably and have a very positive outcome. The key to these crucial conversations is first, having them. Confronting them head one and using special care and thought to deliver the message. This is done by techniques to have others lower their defenses, have understanding, emotional safety and freedom of expression.
This book is a great guide to these conversations and it outlines 7 significant principals of any crucial conversation.
Principle 1: Start with heart and put some real thought and meaning into the conversation.
Principle 2: Learn to look for shared interests and meaning for both parties to have understanding on.
Principle 3: Make it safe so information can flow freely.
Principle 4: Master communicating with stories.
Principle 5: State my path and deliver your message with persuasion.
Principle 6: Explore others’ paths by listening when others are explosive and understand why.
Principle 7: Move to action and outcome from a conversation.
With these principles in place, the authors give examples and stories of where and how they work and what they sound like in a real conversation. These principles and execution of them will take your conversations to a new level with deeper bonding and improved communication, respect and a whole new level of openness in your relationships. They will prepare you for any conversation that has some lasting impact and help you handle it better and get good results from it.
Its a very interesting book, quite short and easy to read. Lots of short examples and stories keep the examples realistic and the reader interested. Its well written and contains very valuable information if you practice it and act on the guidelines presented.
Read more at learnthis.ca
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